Privacy Policy

Novex Dent (“we”, “us”) operates the dental clinic at Rr. Jordan Misja, Kompleksi Gener 2, Tirana, Albania. Dr. Iraklea Gjergo is the data controller for personal data collected through this website and our services.

Contact: novexdent@gmail.com · +355 67 594 8865.

When you use our contact form or online booking, we may collect your name, email address, phone number, preferred appointment details, and any message or notes you provide.

We also collect technical data such as IP address and browser type through standard server logs for security and performance.

We use your information to respond to enquiries, manage appointments, send booking confirmations and reminders, and provide dental and aesthetic care.

We do not sell your personal data. We may use email to communicate about your visit or clinic updates where you have given consent or where permitted by law.

Processing is based on your consent, performance of a contract (your appointment), and our legitimate interest in operating a safe, efficient clinic.

We retain booking and contact records as long as needed for care, accounting, and legal obligations, then delete or anonymize them when no longer required.

Under applicable Albanian and European data protection principles, you may request access, correction, deletion, or restriction of your personal data, and object to certain processing.

To exercise these rights, contact us at novexdent@gmail.com. You may also lodge a complaint with the Albanian data protection authority.

We use HTTPS, access controls on administrative systems, and industry-standard practices to protect your data. No method of transmission over the internet is 100% secure; we work continuously to reduce risk.